Privacy Policy

Privacy Policy

Politique de Remboursement

GoMyCode students have the right to cancel their course up to 10 calendar days after the session start date and only after sending an email to their Education Consultant or Hackerspace Manager or to hello@gomycode.com explaining the reason for the refund within this time range. The day of the first session counts as the first day of the 10 calendar days. The student will receive 80% refund of their payments made if the cancellation is requested by email and before the 10th day after the session starts (email sending date will be used). Refunds that don’t respect this policy won’t be provided. The refund will be processed by bank transfer within 30 days after the cancellation request. Refunds are only paid by bank transfer. Students who pay for their training month by month in some countries are not eligible for a refund.

Politique de Report

GoMyCode students have the right to defer their course up to 10 calendar days after the first session. The day of the first session counts as the first day of the 10 calendar days.

However, a processing fee equivalent to 5% of the course price will be applied for the deferral. 

The student must select the return date when asking for the deferral. The maximum allowed deferral is three (3) months from deferral request.

If the request for deferral occurs after the first 10 days of the session, the suspension may be granted on the sole condition that the tuition is paid in full. The student will then have 3 months from the date of payment to resume their training. After these three months, if the student has not re-enrolled in a cohort, their situation will be considered as abandonment and the student will have to repay for a complete training.

Politique de Transfert

GoMyCode students can ask to transfer to a different course up to 10 calendar days after the first session. The day of the first session counts as the first day of the 10 calendar days.

However, a processing fee equivalent to 5% of the course price will be applied to transfer to a different course and the student will pay only the price of the new course without applying any discount or instalment.

Jours fériés et congés instructeurs

Les sessions de formation planifiées pendant des jours fériés ne seront pas remplacées par des séances de remplacement mais nous ferons de notre mieux pour s’assurer que tous les étudiants obtiennent leur certificat de formation.

Bootcamp instructors can take days off and sessions happening during instructor leave are replaced on friday.

Absence étudiant

Les étudiants absents n’ont pas le droit à des séances de remplacement mais nous ferons de notre mieux pour s’assurer que tous les étudiants obtiennent leur certificat de formation.

Certifications

Les vouchers des certifications ne seront fournis qu’après avoir complété tous les paiements nécessaires. L’étudiant ne sera pas remboursé s’il ne réussit pas son examen de certification mais sera assisté pendant des heures de formation additionnelles (entre 2 et 4) assurées par l’un de nos instructeurs.

Retard de paiement d’échéances

Tout retard de paiement d’une échéance de plus 3 jours entraînera la coupure d’accès à la plateforme de formation et à l'espace de formation de l’étudiant. L’étudiant reprend son accès une fois tous les paiements effectués. Les séances ratées à cause de la coupure d’accès ne seront pas remplacées.

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